Thank you for your interest in my online artwork sales! I want you to have the best shopping experience possible, which is why I offer the following shipping and returns policy:
Shipping Policy:
- I offer free shipping to the US on all original artwork and print purchases, with affordable shipping rates available to all other countries.
- Artwork is carefully packaged to ensure safe and secure delivery.
- Please allow 5-7 business days for processing and handling of your order.
- Delivery time may vary depending on your location, but I will provide you with tracking information so you can keep an eye on your package.
- Unless specified as unframed, frames are complimentary for the framed artworks and cannot be chosen. If you prefer the piece to be unframed, please contact me within 24 hours after placing your order.
Return Policy:
- If you're not completely satisfied with your artwork, I offer a worry-free return policy within 14 days of receiving your purchase.
- To initiate a return, please contact me at maomaofineart@gmail.com with your order number.
- Artwork must be returned in its original condition and packaging.
- Once I receive the artwork, I will process your refund within 3 business days. Please note that a 5% processing fee will be charged.
- All commissioned artworks are final.
Thank you for collecting my art. If you have any questions or concerns, please don't hesitate to reach out to me. I want to ensure your satisfaction with your purchase. Love.